Red Letter Graphics still believes that custom apparel requires one-on-one communication to really understand what the customer is looking for. Red Letter Graphics specializes in offering the values in customer service you will not experience with any other screenprinter. Our number one goal every day is to help our customers, not just sell them something.
HOW TO ORDER
STEP #1 FIND WHAT YOU ARE LOOKING FOR - peruse our online catalog to find the item you are looking for. Don't know what you want? Call our professional sales consultants! The catalog can be a great starting place to get ideas.
Resaurants - Do you need ideas on chef-wear or service staff uniforms? Check out our hospitality site to get a few ideas! Let us know which products interest you and we can give you a customized quotation.
STEP #2 GET A QUOTATION - Give us a call and after answering a few simple questions we can generate a quotation for you within a day! Standard T-shirt print quotations we can give you right away over the telephone!
STEP #3 SUBMIT YOUR ARTWORK - If you already have artwork we will request submission in one of the following formats: .eps, .ai, .tif, .jpeg. Vector artwork is typically preferred for line-art for quality purposes. All vector images must have text converted to outlines. Artwork NOT vector-based (.tif, .jpeg, .psd) will need to be created the actual size it is to be printed at 300dpi. Please note when submitting art files that Red Letter Graphics will not resize non-vector images to be larger than the original file due to quality loss.We want your final print to look fantastic!
If you do not have artwork we can help with that! We have over 11 years experience in Graphic Design and can create artwork for you from scratch!
All artwork will require final approval in order to proceed. You will receive a PDF document with your artwork and placement on the garment which you will be required to approve before scheduling your job.
STEP #3 APPROVE YOUR ARTWORK/ORDER - Red Letter Graphics will email a PDF proof of your artwork as well as your order details for your approval. Once you have approved your order details (garment selection, sizes, colors) as well as your artwork, you will be required to submit a 50% down-payment for the project. The balance due will be payable before the product is shipped or at delivery. We accept check, Visa/MasterCard and Cash payments. Please make check payments out to:
Red Letter Graphics
1302 Tower Square Dr., #1
Ventura, CA 93003
LEAD TIMES
SCREENPRINTING - 7-10 business days
EMBROIDERY - 8-12 business days
TEAM UNIFORMS - 10-15 business days
VINYL STICKERS/SIGNS - 5-7 business days
Above lead times do not include shipping transit times.
OUR GUARANTEE
Red Letter Graphics values customer relationships and we guarantee your satisfaction on all screenprinting, embroidery, team uniform and vinyl products. If there is a mistake on our end or if there are quality issues with the print or embroidery quality we will replace them right away! It is our goal to insure every garment we decorate for our customers is a testament to our commitment in quality.